1. Collected Information
Data can be collected and processed during the operations of our website. The following are ways we may perform these actions:
1.1 Data regarding your visit(s) to our website and any resources used are collected. Such data includes, but is not limited to: location data, weblogs, traffic data, and any other communication information.
1.2 Any forms you filled out on our site allows us to collect data such as registering for information or when you complete a purchase.
1.3 If for any reason you communicate with our personnel, or site, we may collect information.
2. Cookie Usage
3. Our Use of Your Information
Information stored or collected regarding you helps us improve and offer services you need. The following list shows how we might use your data:
3.1 Any request you make of our site or personnel allows us to use information you provide to us, relating to our products or services. We may also send information on products or services you may be interested in, as long as consent has been received.
3.2 Contract Commitments: To meet any Commitment we make to you.
3.3 Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.
3.4 An existing customer may be contacted regarding products and services related to any item of previous sale you made on our site.
3.5 We may use data or allow third parties to use information that is not related to goods or services you may be interested in. We or third parties contact you only if consent has been provided by you at anytime, based on information we collected.
3.6 Any new customer can only be contacted by us or third parties if consent has been offered via our site. We only send communications you have consented to.
3.7 Anyone who does not wish to give consent for our site, or third party use, has the opportunity to decline. Once we receive your withdrawal of consent we will remove your details from any mailing or third party communications.
3.8 None of the information collected about you will offer identifiable characteristics. Information shared to a third party is statistical only. We will not reveal who you are, only statistical information about our visitors.
4. Personal Data Storage
4.2 Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety.
4.3 You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.
5. Information Disclosure
5.1 We may disclose names, phone numbers email addresses and postal addresses to our trusted/approved suppliers, agents or subcontractors insofar as reasonably necessary for sales advice, building works or installation or any other related activity, to take place. These may include but not be limited to electrical contractors, builders, 3rd party installers (where used), surveyors and building control administration partners.
5.2 Third Party disclosure may occur for the following reasons:
5.2.1 Selling any or all of our business to a third party may result in sharing your information.
5.2.2 At any time when we are legally required to we may disclose information about you and your visits to our sites.
5.2.3 To prevent fraud and help in fraud protection in order to reduce credit risk, we may disclose information.
6. Information Accessibility
We cannot withhold data we collect about you, as per The Data Protection Act 1998. This act provides you with access to any information we may hold on you. If you wish to have access to our data collection relating to you, please use the contact details below to formulate your data access request.
7. Contacting Us
Request a Call Back